M-payments In The Western World And Africa
How well mobile money is doing in Europe and the United States? If you take into consideration how popular this type of money management in Africa and other developing countries you would think it’s more than okay. But it’s not that great, really. Paypal’s mobile payments reached $4 billion in 2011 which is a nice .. read more
How to extend call centers self-service capability to mobile users.
Most major companies are using call centers for support of their customers. Trying to be more competitive and more cost-effective they outsource call centers to other countries, as well as implement self-service technologies such as Interactive Voice Response (IVR) and web sites where no humans are involved. In turn, customers demand a higher level of .. read more
MTS in 2008 (Part II)
MTS mobile statistics of 2008
MTS in 2008
MTS in 2009
Is Everything So Bleak?
It was a nice way to end my week here, in Russia, so I thought it would be good to share it with you! http://www.youtube.com/watch?v=jETv3NURwLc As a side note it was nice to connect with people from TruTeq (South Africa) (on our USSD Expert Group) and Myriad Mobile Software (former Esmertec/Purple Labs) – a French .. read more
Mobile Coupons Presentation
mobileStorm from LA has had a very interesting webinar about mobile coupons. You will have to register to watch it. As a sidetrack albeit very important, read about why SMS is a preferred medium for mobile marketing by Marcus Anderson, president of Broadplay, a Toronto, Ontario-based interactive and mobile marketing agency.
WSJ: Selling Potatoes By Phone
Below I will re-post a full (almost) article as it was reported by the Wall Street Journal here. Why did I decide to re-post it here? Just because, I am the Editor! Well, more precisely — because it is interesting. Wait. No: because it gives us ideas about what to do in poor countries which .. read more
Video of the Eclipse (as seen on CNN)
It was amazing! Clouds cleared right before the totality. (Though in Novosibirsk the sky was all clear.) Me and my family were in Altai. That’s the video I shot, which I posted on ireport right away (I also posted it on YouTube below).
What Awaits Us? The History of Mobile Phones…
httpv://www.youtube.com/watch?v=2uQLeE_LYx0
How USSD Is Used in Practice. 1
USSD can be used for different types of services. USSD interactivity is not limited to choosing from menu. USSD services can include search or other kinds of input from users. For instance in MTS Russia service *111#, weather information is given for a particular city which can be chosen from an alphabetical list or by .. read more